Support

Service & Supportservice and support

ICR have dedicated and local, expert technicians are on hand to answer any questions no matter how simple or complex.

Questions can be answered over the phone, or issues can be resolved by remote diagnostics. Where on-site support is required, our trained team of island based mobile engineers will respond and provide a fix.

ICR’s expert team work to a first time fix ethic where possible, if this is not the case we will supply loan equipment to keep your business running.

ICR have engineers available 7 days a week for servicing and support.


Service

ICR and the team of expert engineers are able to offer both on-line and local on-site servicing for the following:

  • EPOS systems
  • Networking
  • Chip & Pin
  • Scale Repair
  • Scale Calibration
  • Cash registers
  • EPOS software
  • Printers
  • Barocde scanners
  • Training

Support

ICR pride themselves on offering exceptional support that wont break the bank. Annual support contracts are available as well as a pay as you go service.

Contact us now for more information on our support contracts.

ICR will always asses your equipment and provide a quotation before any work is carried out.

  • Local on-site support
  • Secure remote log-in
  • Out of hours support line
  • E-mail support
  • Telephone support
  • Support contracts or Pay as you go

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